Find and hire the
best support staff
Assess w/Care gives you the tools to identify which of your applicants can communicate effectively with your users.
Before you commit, learn more about an applicant's:
Use preset prompts to walk them through a typical interaction in a chat UX and see how they handle themselves. At the end, you will have a chance to record your thoughts as well as a full transcript to share with others in the hiring process.
Reading and writing
Provide a set of questions for them to answer on their own time. This is an opportunity to test their knowledge on a subject as well as basic reading and writing comprehension. Review and share the results with your team.